Hacker Bear is STILL PISSED

[sabrinageek]

Okay, so I've had no calls from maintenance. My internet still doesn't work. However, I can tell that maintenance came out and ripped all the plastic strips they had covering the coax along the walls. So I know they came out -- what they did besides a visual check "Yup, the lines are still there!" I have no way of knowing.

All I know is that it -still- doesn't work and they most employ the most dipshit maintenance people ever. Frankly, they shouldn't be offering "Broadband" here -- obviously their coax network can't handle it, wasn't designed for it, and they've got NO FUCKING CLUE HOW TO MAINTAIN OR UPGRADE IT. Fuck, Just the fact that I can see the front half of the building has 2 splitters screwed to the wall that the signal strength must be almost nothing.

I'm at my wits' end -- I don't know whether to sic my lawyer on them or start apartment hunting again. I don't think I can move out during the winter, and I know that internet is something that shouldn't be a reason for a person to move, but this whole thing has left me with a bad taste of "What if it wasn't internet? What if it was electricity or heat or water?"

If I can't trust them to fix something like this, how can I trust them to fix anything at all?

It's a shame, because my apartment's so damn cute too.. but cute does not make up for WORKING.

GRR. MFF tomorrow though! YAY!

Comments

[csixty4.com (from livejournal.com)]

*sigh* Our apartment wasn't great, but it was never this bad. If you do decide to move out, I can always drive out there and give you a hand. Lemme know. {{hugs}}

[sabrinageek.livejournal.com]

Thanks.. problem is that even if I decided to break the lease and move out, I'd have to find an alternative, which there's not a lot of. Most of the other apartments I looked at were on the wrong side of town or across town and would add 30 minutes minimum to my commute just to get to the highway so I could drive to work. There's almost -nothing- on the Southeast side, which kinda screws me. I might look again in Belvidere, but they were more expensive even there. But still *shrug* I wonder if I should drop back to a 1 bedroom for cost purposes but the whole thing is so frustrating. I like the place, I just want them to fix shit. Unfortunately, it seems like there's a basic problem with that.

[mocha-mephooki.livejournal.com]

I had to do one move out in November before... it wasn't fun, but it was far better than continuing to stay in an apartment and pay full price for heat that only warmed one room of the apartment.

The sheets in the bedroom were literally frozen stiff one morning... no WAY was I gonna live through a winter of that!

[shelleybear.livejournal.com]

"What if it wasn't internet? What if it was electricity or heat or water?"

Have you asked your neighbors in the building about such things?
Also, see if you can find other people with internet access in your building.
See what they get.

[sabrinageek.livejournal.com]

Right now I know other neighbors in the building have working service because I'm borrowing their wifi when I have access at all. They also have the slow network speeds, and I'm fairly certain now that I look at everything that the problem is the fact that they only have one or two main "feed" lines and have split everyone's lines multiple times with splitters, which seriously degrades signal quality and strength. My feeling is that one of the splitters in the system decided to give up the ghost and that's why I have the problme whereit worked and then stopped.

[harle-cutie.livejournal.com]

Would it be worth calling the BBB???